Just-in-time Learning
Search
» Keyword
» All Courses
» Courses A-Z
Training Courses    Communication Skills & Emotional Intelligence    Emotional Intelligence - Introduction
Related Courses
» Communication Excellence
» Conflict Management
» Critical Conversations
» Email Writing Today
» Emotional Intelligence - Introduction
» Emotional Self Control
» Empathy
» Influencing Skills
» Modern Standards for Business Writing
» Presenting to Influence
» Presenting to Influence (Advanced)
» Proposal Writing Today
» Report Writing Today
» Self Confidence Development

Emotional Intelligence - Introduction

Developing lasting relationships is an essential attribute of all highly effective people. Your ability to relate to others and broaden your network can have lasting results on your performance, self confidence, social abilities and career potential.

This workshop explores the application of Emotional Intelligence (EI) in business today, with a particular emphasis on Self Awareness. In particular, how to identify and control our emotional triggers to ensure we remain calm under pressure and get the most from our relationships at work.

This is a "must do" course for all professionals and is one of our most popular courses.

The key learning objectives of this course typically include:


• Background to EI
• The EI framework
• The competencies - core messages
• The four dimensions
• Application of EI in business today
• The algorithm - a pathway to success
• The EI framework: Cluster 1 self awareness
 • Purpose | Values | Needs Analysis
• Self management
• Social awareness
• Empathy (Social awareness)
• Relationship management
• Influence (Relationship management)
• Measuring EI
 
   
Home   |   About Us   |   Our Clients   |   Our Team   |   Training Courses   |   Awards   |   Privacy   |   Legal Terms & Conditions   |